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Staubli RS20 get real robot position error

#1
Hello everyone,
we are trying to connect RoboDK with the real robot "Staubli RS20", but after a successful connection (the bar shows "ready" in green), when we try to get the position, RoboDK shows an unknow status in the bar.
We use the robot model "Staubli TS20 FL 100 TC" in RoboDK, that have the same dimensions and api as our "Staubli RS20".

In case it is possible to crate a new robot model for the Staubli RS20 and use the same api?

Some other info:
Ping: Successful
Controller: CS8C
RoboDK version: V5.2.5.20958

--------------------------------------------------------------------------
Here the log:
Disconnected
Stopped
从机器人司机:C: / RoboDK / api /机器人/ apistaubli.exe
Starting...
Not started
Sending command...
RoboDK driver for Staubli v2.1.0
Disconnected
Trying to connect to 192.168.2.1:5653...
Working...
Ready
Sending command...
Can't get robot joints
Unknown status
---------------------------------------------------------------------------
Thanks in advance for any help!
#2
Hello, there appears to be an issue with the latest version of the driver, could you try an older version?

You can download the files here:
https://drive.google.com/file/d/16cQBbxF...sp=sharing

and then you need to extra the files and overwrite the files located in C:\RoboDK\api\Robot with the ones from the folder, the startup message should read version 1.4
#3
Hello @Phillip, thanks for your reply

We downloaded and replaced the files as you described but it does not change much. After a GetPosition we land in the unknown status, here the new log:

----------------------------------------------------------
Disconnected
Stopped
从机器人司机:C: / RoboDK / api /机器人/ apistaubli.exe
Starting...
RoboDK driver for Staubli v1.4
Disconnected
Sending command...
Trying to connect to 192.168.2.1:5653...
Working...
Robot Stamp:
Unable to retrieve the robot stamp
Ready
Sending command...
Can't get robot joints
Unknown status
----------------------------------------------------------




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