[mark.laroche]

RoboDK shuts down automatically on startup, with a message saying;

>"Unable to access file //cor-file03/ marlaroc $/ RoboDK /Mecademic-Meca500-R3.robot"<

as such I am completely unable to use RoboDK, I tried uninstalling/reinstalling 3 times to no avail.

please help,

[Albert]

Are you using the latest Windows version? Are you downloading the file from the public website?

To debug this issue better it would help if you can follow these steps:

1. Close RoboDK
   
2. Start RoboDK by double clicking this file:
   C:/RoboDK/RoboDK-Debug.bat
   
3. Try to reproduce the problem in RoboDK until it crashes.
   
4. Right after the crash, provide us with this file:
   C: / RoboDK / bin / RoboDK.debug.txt
   

[KiwiMike]

I have the same issue. RoboDK GUI opens, then shuts down. I have updated my laptop Windows and Graphics Drivers, with a Firmware update. Uninstalled RoboDK, reinstalled it twice. I tried opening RoboDK in Safe-Start.bat and it throws an Error.

---

Error: Windows cannot find 'RoboDK-GL2.exe Make sure you type the name correctly and try again.

[Albert]

Can you provide more information about the specifications of your computer? (hardware and Windows version)

Can you provide the debug text file?