Login at RoboDK

garram · (This post was last modified: 09-13-2022, 06:44 PM bygarram.)

Process: RoboDK [30880]
Path: /Users/*/RoboDK.app/Contents/ MacOS/RoboDK
Identifier: com.robodk.RoboDK
Version: 0
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: RoboDK [30880]
User ID: 501

Date/Time: 2022-09-13 13:44:20.526 -0400
OS Version: Mac OS X 10.15.7 (19H2026)
Report Version: 12
Bridge OS Version: 6.6 (19P6066)
Anonymous UUID: 49B75932-4835-A532-87F9- 8BD99D740F56

Sleep/Wake UUID: A701B40C-024E-4357-AC21- 93965D461CE7

Time Awake Since Boot: 43000 seconds
Time Since Wake: 960 seconds

System Integrity Protection: enabled

Crashed Thread: 0

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: DYLD, [0x1] Library missing

Application Specific Information:
dyld: launch, loading dependent libraries

Dyld Error Message:
Library not loaded: libTKSTEPBase.7.dylib
Referenced from: /Users/*/RoboDK.app/Contents/ MacOS/libTKSTEPAttr.7.dylib
Reason: image not found

Binary Images:
0x105cd5000 - 0x106b64ff3 +com.robodk.RoboDK (0) <376AFFA6-0CC6-3CB9-8940- 93F4E66F022C> /Users/*/RoboDK.app/Contents/ MacOS/RoboDK
0x106f46000 - 0x107115fff +libTKSTEP.7.dylib (0) 91BC3AE5560B> /Users/*/RoboDK.app/Contents/ MacOS/libTKSTEP.7.dylib
0x10728e000 - 0x1073d5ff7 +libTKernel.7.dylib (0) 717D3F1E9034> /Users/*/RoboDK.app/Contents/ MacOS/libTKernel.7.dylib
0x107438000 - 0x1075f3ff7 +libTKMath.7.dylib (0) <171E0908-2902-38FE-8ED7- 4CDA9F8563AF> /Users/*/RoboDK.app/Contents/ MacOS/libTKMath.7.dylib
0x107692000 - 0x107881ffb +libTKV3d.7.dylib (0) E9B7A03E11C8> /Users/*/RoboDK.app/Contents/ MacOS/libTKV3d.7.dylib
0x10794d000 - 0x1079e8ffb +libTKBRep.7.dylib (0) 5C51BF5AEC11> /Users/*/RoboDK.app/Contents/ MacOS/libTKBRep.7.dylib
0x107a37000 - 0x107cbaff3 +libTKIGES.7.dylib (0) <9E6CCCE3-38DD-3689-830E- E5476371D394> /Users/*/RoboDK.app/Contents/ MacOS/libTKIGES.7.dylib
0x107dd8000 - 0x107e47fff +libTKSTEPAttr.7.dylib (0) <032840FF-AF2E-3A77-B66C- 1D1BBF9CF004> /Users/*/RoboDK.app/Contents/ MacOS/libTKSTEPAttr.7.dylib
0x107eca000 - 0x107f15ff7 +libTKSTEP209.7.dylib (0) <08C28F15-D40C-32D3-BE41- 4F2EF2281D1B> /Users/*/RoboDK.app/Contents/ MacOS/libTKSTEP209.7.dylib
0x107f6b000 - 0x108072ffb +libTKSTEPBase.7.dylib (0) 0A8BD1925D3D> /Users/*/RoboDK.app/Contents/ MacOS/libTKSTEPBase.7.dylib
0x1081a8000 - 0x10855bffb +libTKGeomBase.7.dylib (0) BFB588DC5361> /Users/*/RoboDK.app/Contents/ MacOS/libTKGeomBase.7.dylib
0x10863c000 - 0x1089bfff7 +libTKGeomAlgo.7.dylib (0) <5740544D-6D30-3C92-BB79- DE57FD0A0256> /Users/*/RoboDK.app/Contents/ MacOS/libTKGeomAlgo.7.dylib
0x108a92000 - 0x108b35ff7 +libTKG3d.7.dylib (0) AD848838E95E> /Users/*/RoboDK.app/Contents/ MacOS/libTKG3d.7.dylib
0x108b8a000 - 0x108bb5fff +libTKG2d.7.dylib (0) F865203B80B1> /Users/*/RoboDK.app/Contents/ MacOS/libTKG2d.7.dylib
0x108bde000 - 0x108d61ffb +libTKXSBase.7.dylib (0) <3B97AE0F-2725-35D5-A2B9- BB6E4DFCDA8B> /Users/*/RoboDK.app/Contents/ MacOS/libTKXSBase.7.dylib
0x108e23000 - 0x108edaff3 +libTKHLR.7.dylib (0) <026532DE-C824-3E35-884B- F0CF7A76CFAC> /Users/*/RoboDK.app/Contents/ MacOS/libTKHLR.7.dylib
0x108f26000 - 0x109135fff +libTKTopAlgo.7.dylib (0) DE4722ABF89A> /Users/*/RoboDK.app/Contents/ MacOS/libTKTopAlgo.7.dylib
0x1091c1000 - 0x109240ff3 +libTKMesh.7.dylib (0) <4BCC8828-ACD5-3656-9BB4- 11B0BD1C1907> /Users/*/RoboDK.app/Contents/ MacOS/libTKMesh.7.dylib
0x109289000 - 0x1092b4ff7 +libTKCDF.7.dylib (0) 860E009BFE45> /Users/*/RoboDK.app/Contents/ MacOS/libTKCDF.7.dylib
0x1092e2000 - 0x1095bdfff +libTKBool.7.dylib (0) 415541BCDE35> /Users/*/RoboDK.app/Contents/ MacOS/libTKBool.7.dylib
0x10967e000 - 0x1097f5ff3 +libTKBO.7.dylib (0) <6A395F5C-9CA4-35B2-8B33- 0A5E9352D4B0> /Users/*/RoboDK.app/Contents/ MacOS/libTKBO.7.dylib
0x109886000 - 0x109909ffb +libTKXCAF.7.dylib (0) <5AC42ED7-494A-3D8C-9349- A04B23B559B4> /Users/*/RoboDK.app/Contents/ MacOS/libTKXCAF.7.dylib
0x109956000 - 0x1099ddff3 +libTKXDESTEP.7.dylib (0) <168FC766-889A-3ACC-B72C- 325B07F0EF8F> /Users/*/RoboDK.app/Contents/ MacOS/libTKXDESTEP.7.dylib
0x109a2a000 - 0x109a3dff3 +libTKXDEIGES.7.dylib (0) 545B32884A10> /Users/*/RoboDK.app/Contents/ MacOS/libTKXDEIGES.7.dylib
0x109a50000 - 0x109ac3ff3 +libTKLCAF.7.dylib (0) 6C070580A084> /Users/*/RoboDK.app/Contents/ MacOS/libTKLCAF.7.dylib
0x109b18000 - 0x109b23fef +libSense_LC.dylib (0) <514DD2A3-53C4-0579-5B33- DF258D08E659> /Users/*/RoboDK.app/Contents/ MacOS/libSense_LC.dylib
0x109b2b000 - 0x109b60ffb +org.qt-project.QtOpenGL (5.15 - 5.15.2) <3BB34A4A-A084-3A6D-AFD4- 72B02C295355> /Users/*/RoboDK.app/Contents/ Frameworks/QtOpenGL.framework/ Versions/5/QtOpenGL
0x109b89000 - 0x109bbdff7 +org.qt-project.QtSvg (5.15 - 5.15.2) <11F2F083-B281-39FC-9B0A- 081F047A6C85> /Users/*/RoboDK.app/Contents/ Frameworks/QtSvg.framework/ Versions/5/QtSvg
0x109be3000 - 0x109c0eff7 +org.qt-project.QtPrintSupport (5.15 - 5.15.2) 268A9D866624> /Users/*/RoboDK.app/Contents/ Frameworks/QtPrintSupport. framework/Versions/5/ QtPrintSupport
0x109c3c000 - 0x10a082fff +org.qt-project.QtWidgets (5.15 - 5.15.2) 78A67F554C0E> /Users/*/RoboDK.app/Contents/ Frameworks/QtWidgets. framework/Versions/5/QtWidgets
0x10a200000 - 0x10a6e9fff +org.qt-project.QtGui (5.15 - 5.15.2) 188AC6B2790D> /Users/*/RoboDK.app/Contents/ Frameworks/QtGui.framework/ Versions/5/QtGui
0x10a814000 - 0x10ab6cffb +org.qt-project.QtQml (5.15 - 5.15.2) <8D7B72BF-F1F8-35C9-88AC- C4B1BCAC7127> /Users/*/RoboDK.app/Contents/ Frameworks/QtQml.framework/ Versions/5/QtQml
0x10ac28000 - 0x10ac43ff7 +org.qt-project.QtWebSockets (5.15 - 5.15.2) 0C38AFF81A5F> /Users/*/RoboDK.app/Contents/ Frameworks/QtWebSockets. framework/Versions/5/ QtWebSockets
0x10ac5d000 - 0x10ad6dfff +org.qt-project.QtNetwork (5.15 - 5.15.2) B2A4A9B16BAB> /Users/*/RoboDK.app/Contents/ Frameworks/QtNetwork. framework/Versions/5/QtNetwork
0x10adc3000 - 0x10adc7fff +org.qt-project.QtConcurrent (5.15 - 5.15.2) 138E4EDDE70E> /Users/*/RoboDK.app/Contents/ Frameworks/QtConcurrent. framework/Versions/5/ QtConcurrent
0x10add2000 - 0x10b3427df +org.qt-project.QtCore (5.15 - 5.15.2) E60E8DAA6FFB> /Users/*/RoboDK.app/Contents/ Frameworks/QtCore.framework/ Versions/5/QtCore
0x10b421000 - 0x10b64cff3 +libTKShHealing.7.dylib (0) FE568B87C96D> /Users/*/RoboDK.app/Contents/ MacOS/libTKShHealing.7.dylib
0x10f0c6000 - 0x10f158267 dyld (750.7) <9F48F7F8-94D0-3793-99B7- DDEF657EF956> /usr/lib/dyld
0 x7fff3378b000 - 0 x7fff3378fffb com.apple.agl (3.3.3 - AGL-3.3.3) 290BB12EA788> /System/Library/Frameworks/ AGL.framework/Versions/A/AGL
0x7fff351a4000 - 0x7fff35f62ffb com.apple.AppKit (6.9 - 1894.70.110) <058D0F31-D353-36D9-83CD- 1709EBB1390E> /System/Library/Frameworks/ AppKit.framework/Versions/C/ AppKit
0x7fff37eee000 - 0x7fff3836eff9 com.apple.CoreFoundation (6.9 - 1678.104) 5717036927AC> /System/Library/Frameworks/ CoreFoundation.framework/ Versions/A/CoreFoundation
0x7fff3a26e000 - 0x7fff3a274fff com.apple.DiskArbitration (2.7 - 2.7) 3AC6FAB9E18B> /System/Library/Frameworks/ DiskArbitration.framework/ Versions/A/DiskArbitration
0x7fff3ace9000 - 0x7fff3ad8dff3 com.apple.framework.IOKit (2.0.2 - 1726.148.1) <0A9D244C-AECC-3D29-86DE- 4F3B04F8DD25> /System/Library/Frameworks/ IOKit.framework/Versions/A/ IOKit
0x7fff3d46b000 - 0x7fff3d535fff com.apple.Metal (212.8 - 212.8) <98C944D6-62C8-355E-90F8- C1CA2429EF24> /System/Library/Frameworks/ Metal.framework/Versions/A/ Metal
0 x7fff428a7000 - 0 x7fff428b6ff7 com.apple.opengl (17.10.22 - 17.10.22) 29DA67756434> /System/Library/Frameworks/ OpenGL.framework/Versions/A/ OpenGL
0x7fff6ebd9000 - 0x7fff6ebdafff libSystem.B.dylib (1281.100.1) <5A20AE6C-BF4D-3689-B7D2- 19F0721F6375> /usr/lib/libSystem.B.dylib
0x7fff6eebf000 - 0x7fff6ef11fff libc++.1.dylib (902.1) <59A8239F-C28A-3B59-B8FA- 11340DC85EDC> /usr/lib/libc++.1.dylib
0x7fff6ef12000 - 0x7fff6ef27ffb libc++abi.dylib (902) BB7E97D77855> /usr/lib/libc++abi.dylib
0x7fff70a3b000 - 0x7fff70a6efde libobjc.A.dylib (787.1) <6DF81160-5E7F-3E31-AA1E- C875E3B98AF6> /usr/lib/libobjc.A.dylib
0x7fff719d8000 - 0x7fff719ddff3 libcache.dylib (83) BE37CC5B8586> /usr/lib/system/libcache.dylib
0x7fff719de000 - 0x7fff719e9fff libcommonCrypto.dylib (60165.120.1) 6AABDC8C5562> /usr/lib/system/ libcommonCrypto.dylib
0x7fff719ea000 - 0x7fff719f1fff libcompiler_rt.dylib (101.2) <49B8F644-5705-3F16-BBE0- 6FFF9B17C36E> /usr/lib/system/libcompiler_ rt.dylib
0 x7fff719f2000 - 0 x7fff719fbff7 libcopyfile.dylib(166.40.1) <3C481225-21E7-370A-A30E- 0CCFDD64A92C> /usr/lib/system/libcopyfile. dylib
0x7fff719fc000 - 0x7fff71a8efdb libcorecrypto.dylib (866.140.2) 4DC5E513BA30> /usr/lib/system/libcorecrypto. dylib
0x7fff71b9b000 - 0x7fff71bdbff0 libdispatch.dylib (1173.100.2) 5B9CD0D5D4F5> /usr/lib/system/libdispatch. dylib
0x7fff71bdc000 - 0x7fff71c12fff libdyld.dylib (750.7) 339F8F2CEE61> /usr/lib/system/libdyld.dylib
0x7fff71c13000 - 0x7fff71c13ffb libkeymgr.dylib (30) 87774FC0CDC0> /usr/lib/system/libkeymgr. dylib
0x7fff71c21000 - 0x7fff71c21ff7 liblaunch.dylib (1738.140.3) 16798799EF9E> /usr/lib/system/liblaunch. dylib
0x7fff71c22000 - 0x7fff71c27ff7 libmacho.dylib (959.0.1) 4622FA59FC4E> /usr/lib/system/libmacho.dylib
0x7fff71c28000 - 0x7fff71c2aff3 libquarantine.dylib (110.40.6) <6CADF28C-2F20-3FA5-9FB9- 49EAB0FD2489> /usr/lib/system/libquarantine. dylib
0x7fff71c2b000 - 0x7fff71c2cff7 libremovefile.dylib (48) <7C7EFC79-BD24-33EF-B073- 06AED234593E> /usr/lib/system/libremovefile. dylib
0x7fff71c2d000 - 0x7fff71c44ff3 libsystem_asl.dylib (377.60.4) 53B9FBD96554> /usr/lib/system/libsystem_asl. dylib
0x7fff71c45000 - 0x7fff71c45ff7 libsystem_blocks.dylib (74) <0D53847E-AF5F-3ACF-B51F- A15DEA4DEC58> /usr/lib/system/libsystem_ blocks.dylib
0x7fff71c46000 - 0x7fff71ccdfff libsystem_c.dylib (1353.100.4) D6EE7A7499D4> /usr/lib/system/libsystem_c. dylib
0x7fff71cce000 - 0x7fff71cd1ffb libsystem_configuration.dylib (1061.141.2) <393137B7-3631-3450-B6F4- 95EECD3ADDFF> /usr/lib/system/libsystem_ configuration.dylib
0x7fff71cd2000 - 0x7fff71cd5fff libsystem_coreservices.dylib (114.1) <72857ADA-AA97-398B-B089- F50B2E89064B> /usr/lib/system/libsystem_ coreservices.dylib
0x7fff71cd6000 - 0x7fff71cdefff libsystem_darwin.dylib (1353.100.4) <19242BF1-BAF6-3DF0-AAD3- 93E3E0870DBE> /usr/lib/system/libsystem_ darwin.dylib
0x7fff71cdf000 - 0x7fff71ce6fff libsystem_dnssd.dylib (1096.100.3) E67BF261D295> /usr/lib/system/libsystem_ dnssd.dylib
0x7fff71ce7000 - 0x7fff71ce8ffb libsystem_featureflags.dylib (17) <29FD922A-EC2C-3F25-BCCC- B58D716E60EC> /usr/lib/system/libsystem_ featureflags.dylib
0x7fff71ce9000 - 0x7fff71d36ff7 libsystem_info.dylib (538.1) EA1EBF8662B1> /usr/lib/system/libsystem_ info.dylib
0x7fff71d37000 - 0x7fff71d63ff7 libsystem_kernel.dylib (6153.141.66) 9F34792EEDB3> /usr/lib/system/libsystem_ kernel.dylib
0x7fff71d64000 - 0x7fff71dabfff libsystem_m.dylib (3178) <00F331F1-0D09-39B3-8736- 1FE90E64E903> /usr/lib/system/libsystem_m. dylib
0x7fff71dac000 - 0x7fff71dd3fff libsystem_malloc.dylib (283.100.6) <8549294E-4C53-36EB-99F3- 584A7393D8D5> /usr/lib/system/libsystem_ malloc.dylib
0x7fff71dd4000 - 0x7fff71de1ffb libsystem_networkextension. dylib (1095.140.2) A09240F9FE57> /usr/lib/system/libsystem_ networkextension.dylib
0x7fff71de2000 - 0x7fff71debff7 libsystem_notify.dylib (241.100.2) 3186AC0FB264> /usr/lib/system/libsystem_ notify.dylib
0x7fff71dec000 - 0x7fff71df4fef libsystem_platform.dylib (220.100.1) <009A7C1F-313A-318E-B9F2- 30F4C06FEA5C> /usr/lib/system/libsystem_ platform.dylib
0x7fff71df5000 - 0x7fff71dfffff libsystem_pthread.dylib (416.100.3) <62CB1A98-0B8F-31E7-A02B- A1139927F61D> /usr/lib/system/libsystem_ pthread.dylib
0x7fff71e00000 - 0x7fff71e04ff3 libsystem_sandbox.dylib (1217.141.9) <75C7915D-19C4-3F32-B320- 394BA4B18655> /usr/lib/system/libsystem_ sandbox.dylib
0x7fff71e05000 - 0x7fff71e07fff libsystem_secinit.dylib (62.100.2) 467656EC6561> /usr/lib/system/libsystem_ secinit.dylib
0x7fff71e08000 - 0x7fff71e0fffb libsystem_symptoms.dylib (1238.120.2) <702D0910-5C34-3D43-9631- 8BD215DE4FE1> /usr/lib/system/libsystem_ symptoms.dylib
0x7fff71e10000 - 0x7fff71e26ff2 libsystem_trace.dylib (1147.120.1) 211B38E49ADB> /usr/lib/system/libsystem_ trace.dylib
0x7fff71e28000 - 0x7fff71e2dff7 libunwind.dylib (35.4) <42B7B509-BAFE-365B-893A- 72414C92F5BF> /usr/lib/system/libunwind. dylib
0x7fff71e2e000 - 0x7fff71e63ffe libxpc.dylib (1738.140.3) <8DA7D88F-AE2F-3BCF-8426- 8D041E57A9AA> /usr/lib/system/libxpc.dylib

Model: MacBookAir9,1, BootROM 1731.140.2.0.0 (iBridge: 19.16.16066.0.0,0), 4 processors, Quad-Core Intel Core i5, 1.1 GHz, 8 GB, SMC
Graphics: kHW_IntelIrisPlusGraphicsItem, Intel Iris Plus Graphics, spdisplays_builtin
Memory Module: BANK 0/ChannelA-DIMM0, 4 GB, LPDDR4X, 3733 MHz, Micron, MT53E512M64D4NW-053
Memory Module: BANK 2/ChannelB-DIMM0, 4 GB, LPDDR4X, 3733 MHz, Micron, MT53E512M64D4NW-053
AirPort: spairport_wireless_card_type_ airport_extreme, wl0: Oct 27 2020 18:59:37 version 16.20.192.29.3.6.79 FWID 01-7151e6e3
Bluetooth: Version 7.0.6f8, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
USB Device: USB 3.1 Bus
USB Device: USB 3.1 Bus
USB Device: Apple T2 Bus
USB Device: Touch Bar Backlight
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Headset
USB Device: Ambient Light Sensor
USB Device: FaceTime HD Camera (Built-in)
USB Device: Apple T2 Controller
Thunderbolt Bus: MacBook Air, Apple Inc., 86.0

Just purchased 10 licenses for high school robotics class ... all MacBook users ... a couple experiencing the same or similar error. Others successfully installed and are running.

**Albert** · 09-15-2022, 10:49 PM

Does this issue happen when you load a STEP file or when you start RoboDK?

For the time being, to work around this issue you can install the previous version of RoboDK:
//www.sinclairbody.com/downloads/Install-RoboDK-v5.4.3.dmg
(this version does not support loading STEP and IGES files)

garram · 09-16-2022, 01:07 AM

All instances occurred in an attempt to start RoboDK after the new installation. Students had not previously had any RoboDK version installed. Thanks for your response. I will have them try the prior version, which should be fine.

**Albert** · 09-16-2022, 12:23 PM

Thank you for this information.

Do you know if this this issue happens only with Intel processors or Apple M1 processors?

garram · 09-20-2022, 06:17 PM

I thought it as an M1 issue, but all MAC computers are Intel based.

davie255 · 01-22-2023, 04:56 PM

Hey Albert, I have a student who has a similar issue to the one described in this thread when installing RoboDK on his Mac. Can you provide a new previous download link? They one you posted in the thread earlier no longer works for me.

**Albert** · 01-22-2023, 05:47 PM

I just fixed the broken link. You should now be able to download RoboDK v 5.4.3 for Mac from the same link:
//www.sinclairbody.com/downloads/Install-RoboDK-v5.4.3.dmg

Make sure you clear your cache or open the link in Incognito mode so it takes the download.

Is your Mac Intel-based or an M1 Apple Silicon chip? Are you running the latest version of MacOS?

davie255 · 01-22-2023, 06:52 PM

(01-22-2023, 05:47 PM)Albert Wrote:I just fixed the broken link. You should now be able to download RoboDK v 5.4.3 for Mac from the same link:
//www.sinclairbody.com/downloads/Install-RoboDK-v5.4.3.dmg

Make sure you clear your cache or open the link in Incognito mode so it takes the download.

Is your Mac Intel-based or an M1 Apple Silicon chip? Are you running the latest version of MacOS?

Hey Albert,

这是信息the student's machine:

2020 macbook running on macOS Catalina (version 10.15.6)

Model: MacBookPro16,3, BootROM 1037.147.1.0.0 (iBridge: 17.16.16065.0.0,0), 4 processors, Quad-Core Intel Core i5, 1.4 GHz, 8 GB, SMC

RoboDK 5.5 will not run on MAC