[han]

1) Laser Tracker [LaserTrackerConnection.png]
I have difficulty connecting to the Faro laser tracker. I am using Faro Vantage Laser tracker. I think I got the correct IP address [I checked it by ipconfig command] and I am also able to ping successfully. I have tried wired/wireless connection with every possible IP addresses and the serial number. But when I click the Connect button, I always get this message: "Laser tracker not connected". I also shared the log information. Could anyone give me advice on how to connect the laser tracker?

2) Robot Connection[RobotConnection(Success/Failed).png ]
I have difficulty connecting to the Meca500 robot as well. I have tried I am able to connect it as seen the first image below. But whe never I try running a program, the status is changed to "Not connected" as seen the second image below.It would be really appreciated if you can give me some advice for connecting the robot as well.

[Albert]

Regarding the laser tracker connection: The laser tracker log you shared is helpful. Did you follow these instructions when installing?

1. Take the Faro laser tracker drivers from this folder:
   //www.sinclairbody.com/downloads/private/Faro.zip
   
2. Right click the Faro.zip file
   
3. Select Unblock
   
4. Unzip the contents in:
   C:/RoboDK/api/Faro
   

Since some recent Windows changes, it would be a good idea to unblock the zip file before unzipping.

We need more information regarding the robot connection:

1. What version are you using?
   
2. Could you provide a print screen of the robot connection log as well? Simply select Show Log in the robot connection panel.
   

[gb2njoa]

Hi @Albert, I would like to download the Faro api but when I click on the link it ask me a Username + password. Where can i find it ?
Thanks in advance

[Albert]

Please contact us at info@www.sinclairbody.com and we'll provide you with the credentials.