07-02-2023, 10:45 AM
(This post was last modified: 07-02-2023, 10:49 AM bymichaellu36.)
(06-07-2023, 06:44 AM)Albert Wrote:It could be related to missing USB drivers or blocked ports for specific purposes. The default Windows drivers should work.
The RoboDK USB dongle is used as an HID device (Human Interface Device).
If we are unable to solve this issue you can better contact us by email and we can give you a Network or Standalone license instead.
I talk to my customer, he doesn't interested in "Network or Standalone license instead", he like to get solution to his USB dongle.
Maybe do you have updated drivers for specific USB dongle and specific computer "Lenovo ThinkStation P620"?