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+--- Thread: License verification fails (/Thread-License-verification-fails)



License verification fails-Camille-09-21-2022

My license verification always fails saying it can't be used without an internet connection. (I obviously have internet)

Is there a way I can fix this ?

Thanks,
Camille


RE: License verification fails-Sam-09-22-2022

Hi Camille,

Have you taken a look at this FAQ?//www.sinclairbody.com/lic-FAQ


RE: License verification fails-Camille-09-23-2022

Hi Sam,

Yes I have and nothing worked !

Something I did on my computer must have interfered because the license used to work and now it does not. But I can't figure out what changed.


RE: License verification fails-Sam-09-23-2022

Please contact us using RoboDK->Help->Request support so that we can better investigate.


RE: License verification fails-Camille-10-01-2022

This redirect me on the forum, is it supposed to do something else ?
Just in case, here is the link ://www.sinclairbody.com/support_robodk?RDK&utm_source=RoboDK&utm_medium=Software&Lang=fr&PC_OS=WIN64&ProgName=RoboDK&ProgVer=5.4.3&ProgDate=2022-06-18&PCID=4bd30bf47c010f0f10dea84e7e7e08ee&LNH=47726174756974&id_login=4978580


RE: License verification fails-Albert-10-01-2022

You may have a firewall blocking the license check from RoboDK.

Contact us at info@www.sinclairbody.com so we can better help you.