+- RoboDK Forum (//www.sinclairbody.com/forum)
+-- Forum: RoboDK (EN) (//www.sinclairbody.com/forum/Forum-RoboDK-EN)
+ - - -论坛:通用RoboDK问题(//www.sinclairbody.com/forum/Forum-General-questions-about-RoboDK)
+--- Thread: Locked out from my Pro-license (/Thread-Locked-out-from-my-Pro-license)
Locked out from my Pro-license-SzIstvan-06-25-2021
Hi!
I have a problem. I have a professional license that I activated on a computer at work, but got a new laptop the day after. The old laptop had to be reinstalled, while the RoboDK license was activated on it, with other words, I didn't get a chance to deactivate it. I'm just wondering if You guys could help me out, because now I'm not able to activate the license on the new laptop. If needed, I have the license key to verify that I own this license, in order to get help with kicking the old laptop out. Thanks in advance.
Kind regards,
SzIstvan
RE: Locked out from my Pro-license-Jeremy-06-25-2021
I just sent you an email.
Jeremy
RE: Locked out from my Pro-license-leandrofortolan-10-21-2021
Hi, I'm with the same problem. How can I proceed?
RE: Locked out from my Pro-license-Albert-10-25-2021
You can send us an email at info@www.sinclairbody.com explaining this issue and we'll help you. We can also provide you with a temporary license while we solve this issue.