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RoboDK Forum> RoboDK (EN)> RoboDK bugs> Windows11 v5.3 Bug

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Windows11 v5.3 Bug
d_akihiko Offline
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#1
10-08-2021, 03:03 AM
Hello
My OS is Windows 11.
I have upgraded v5.25 to v5.3.
In v5.25, when click 'Show camera' on the set camera after App drop down.
When I contacted the dealer, it seems that it worked fine on Windows 10.
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Albert Offline
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#2
10-08-2021, 07:13 AM
To debug this issue it would help if you can follow these steps:
  1. Close RoboDK
  2. Start RoboDK by double clicking the file:
    C:/RoboDK/RoboDK-Debug.bat
  3. Try to reproduce the problem in RoboDK until it crashes.
  4. Right after the crash, provide us with this file:
    C: / RoboDK / bin / RoboDK.debug.txt
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d_akihiko Offline
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#3
10-11-2021, 12:15 AM
(10-08-2021, 07:13 AM)Albert Wrote:To debug this issue it would help if you can follow these steps:
  1. Close RoboDK
  2. Start RoboDK by double clicking the file:
    C:/RoboDK/RoboDK-Debug.bat
  3. Try to reproduce the problem in RoboDK until it crashes.
  4. Right after the crash, provide us with this file:
    C: / RoboDK / bin / RoboDK.debug.txt

I have attached the file.
Thank you for your support.


Attached Files
.txt RoboDK.debug.txt(Size: 8.29 KB / Downloads: 113)
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Albert Offline
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#4
10-11-2021, 09:20 AM
Thank you for the file. It looks like you loaded an RDK file that provoked the crash. Can you provide us with the RDK file?
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d_akihiko Offline
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#5
10-12-2021, 12:35 AM (This post was last modified: 10-12-2021, 12:39 AM byd_akihiko.)
(10-11-2021, 09:20 AM)Albert Wrote:Thank you for the file. It looks like you loaded an RDK file that provoked the crash. Can you provide us with the RDK file?


I have attached the RDK file.
Japanese is also included.
Best regards


Attached Files
.zip CamraTest_20211007_test.zip(Size: 2.44 MB / Downloads: 96)
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Albert Offline
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#6
10-12-2021, 10:50 AM
I'm unable to reproduce this issue on Windows 10.

Did you have issues with RoboDK v5.2.5 on Windows 11?
Can you provide more information about how to reproduce the crash?

You can find older versions of RoboDK here:
//www.sinclairbody.com/whatsnew?Dw
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d_akihiko Offline
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#7
10-13-2021, 12:22 AM
[attachment=2652 Wrote: Albert pid='10473' dateline='1634035815']I'm unable to reproduce this issue on Windows 10.

Did you have issues with RoboDK v5.2.5 on Windows 11?
Can you provide more information about how to reproduce the crash?

You can find older versions of RoboDK here:
//www.sinclairbody.com/whatsnew?Dw

v5.2.5 works fine on Win11.

v5.3 on Win11
Select camera show menu.
App will drop.
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Albert Offline
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#8
10-13-2021, 10:38 AM
Strange... Can you try placing the camera to the root of the station? (attached to the station item)
You can still link the camera to the TCP.
Do you still see a crash?
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