08-03-2020, 03:56 PM
Hi Mehrbod,
Do you mean the connection problem or the program loading problem?
For the connection problem, make sure that your computer and robot controller are on the same network (same IP address except for the last number) and have the same sub mask.
You should be able to ping the robot if it's the case.
If you can't ping the robot, make sure you are not locked by a business firewall or other security features.
Jeremy
Do you mean the connection problem or the program loading problem?
For the connection problem, make sure that your computer and robot controller are on the same network (same IP address except for the last number) and have the same sub mask.
You should be able to ping the robot if it's the case.
If you can't ping the robot, make sure you are not locked by a business firewall or other security features.
Jeremy