[zet-jaro]

Hello guys!

I am facing one problem:

I tried to download Fanuc robot from the library and after I pressed "Download" button, RoboDK crashes. Attached you can find screenshot and debug.txt

今天我下载了最新Win642022世界杯国家队名单中on but in "About" says its 5.0.0. build 18091-Release date: 2020-07-17

Thanks for support!
Kind regards,
Tom

[Albert]

嗨,汤姆,

This is a known issue on some computers when using Windows. For the time being, I recommend you to use the online library on a browser instead:
2022世界杯南美区预选赛
You can download the robot file and drag & drop it in RoboDK to open it.

Can you send us the debug log? It will help us fix this issue.

Albert

[zet-jaro]

Hi Albert,

thank you for replying.

Isn't the log this RoboDK.debug.txt that I attached or do you need another file?

Kind regards,
Tom

[Albert]

嗨,汤姆,

I'm sorry I missed the debug file. Thank you for sharing it. It will help fix this issue.

Albert